Security & Packaging
SECURITY
As one of our online customers, you can be assured that your privacy will be respected and protected to the best of our ability at all times. Your name, email address and all enclosed information is kept strictly confidential.
Our order form utilizes SSL encryption, the highest level of security available on the Internet. In fact, according to Netscape, there has never been a stolen credit card number from a secure order form. Visa and MasterCard consider SSL secure order forms safer than handing your credit card to a waiter in a restaurant. This system works for all browsers, including Netscape, Microsoft Explorer and AOL.
SHIPPING AND HANDLING
Privacy Assured Postage. All orders will be delivered in unmarked securely sealed packaging.
DELIVERY SCHEDULE
We will normally send your order to you in 5-14 business days, often quicker. Please be aware that occasionally delivery may take longer, up to a maximum of 21 days.
BACK ORDERS
If your item is not in stock, we will back order for you. If you do not receive your order within 10 days you can always email us and cancel any item on back order.
GUARANTEE
No risk guarantee. You may return any of our products – unused, in their original condition and packaging - to us within 14 days for a full refund.
 DELIVERY THROUGHOUT THE UK AND EU 
The delivery chrage for all DVD's, videos and adult toys is just £2.95. Each item is individually wrapped and is sent in discrete packaging.
Catalogue orders are guaranteed to be delivered within 21 days but are normally delivered within 14 days. |
